join our team

Be part of something special!

It’s more than a company—it’s a movement! We’re always looking for dedicated teammates to help us provide members a more sensible work life that is full of productivity, flexibility and balance. If that sounds like you, we want to hear from you!

Reasons to Join Us

Meaningful Connections

Meaningful Connections

Few jobs allow you to engage with business leaders across nearly every industry and greet guests from across the globe, all while sipping on really good coffee. Helping the brightest minds grow their businesses is a priceless experience that builds lifetime relationships.
Vast Learning

Vast Learning

We offer an unparalleled opportunity to grow through knowledge and experience in our locations. There’s never a dull moment with something new and challenging to learn, build and understand around every corner.
Amazing Benefits

Amazing Benefits

We provide inspiring spaces to work and meet in daily. We offer 401(k) for eligible full-time employees, generous PTO, nine paid holidays including Juneteenth, premium health care coverage through United Health, short- and long-term disability insurance, complimentary access to events, a paid volunteer day, additional monthly benefits, and more.

Smart Creatives

Smart Creatives

Our environment relies on strong, smart and self-starting creatives. You’re not micromanaged, and you’ll have opportunities to collaborate with dynamic people throughout the company.

Our Mission

We are a platform for a more sensible work life. Our mission is to deliver flexible workday solutions to modern professionals that advance their personal and professional goals so they can realize a full and balanced life.

Our Mindset

Our teammates live and breathe our mission and can articulate it to anyone. As a diverse team, we look for people who possess impeccable character, extraordinary talent and a proven track record. We are passionate about serving our members and enthusiastic about our vision for the future of work-life balance.

Our Values

Purposeful Prosperity

Attaining a full life with enough to satisfy material needs and financial goals.

Energy Stewardship

Being mindful of how you arrange and spend the fixed measure of your hours and days.

Intentional Belonging

Finding common ground to connect with others while being your true self.

Focused Fulfillment

Finding satisfaction and contentment in developing your self or advancing a purpose.

Abundance Mindset

Never accepting that there are limited resources or a single way to solve a challenge. Reframing the question and generating something new from the place of what’s possible.

Thoughtful Ownership

Being committed to the results, knowing and understanding the details, and taking action and responsibility for the outcomes.

Current Openings

About this role

The Community Manager has a very unique and important role on the Coco team. They are primarily responsible for the operational management of our team and spaces at Coco, and maintaining a high level of cleanliness, community engagement and membership retention. The role reports to the CEO, while directing and managing a small team of part-time staff who offer operational support and staffing as needed.

Top Areas of Accountability
  • Ownership of all location operations, including staffing plans, training and managing of all Community Hosts and high space cleanliness standards
  • Provide a hassle-free community space, allowing our customers to focus on their business
  • Know our members deeply. Anticipate their needs in advance and find organic opportunities to deepen their relationship with Coco
  • Coordinate with partners and vendors as needed to ensure flawless operation of our spaces
  • Support the growth of our community through delivery of excellent customer service, retaining members and growing coworking and sharing growth opportunities identified with the Sales Manager
Specific Responsibilities:
  • Be physically present at a Coco location during business hours, flexing the schedule as needed for down time and to support the locations as needed.
    • Ensure locations are opened and closed on time and staffed completely during business hours. Manning the front desks and accounting for all guests and access members accurately to capture all revenue.
    • Staffing the front desk at least 25 hours per week and filling in other staffing gaps as needed
  • Onboarding new members to ensure their first 30 day experience is world-class
  • Collaborate on community/space events with Marketing and Sales to ensure promotion and execution
  • Recruiting, interviewing and hiring recommendations for Community Hosts as directed
  • Directly lead and manage all Community Hosts covering our business hours as well as afterhours events and meetings as needed and sold.
  • Provide clients with excellent experience and facilitate client retention by building strong customer-relationships.
  • Ensure alignment of our location team to ensure our spaces meet or exceed our standards, conduct audits and collaborate with the Space Manager.
  • Work with the location staff to complete exceptional coworking tours and identifying expansion and upgrade opportunities to share with the Sales Manager to help us grow our Monthly Recurring Revenue (MRR)
You might be a good fit if:
  • You are looking for a multi-faceted leadership role.
  • You are an accomplished multi-tasker who prioritizes and attacks each day.
  • You’re self-motivated and a self-starter, and are able to handle the ambiguity of a growing business environment.
  • You have experience in meeting and exceeding goals in a performance-based culture.
  • You desire to learn and adapt in an ever-changing environment.
  • You thrive in a fast-paced environment
  • You anticipate situations and are usually steps ahead of most people, solving challenges and leading the way
  • You have a “can-do” attitude and a strong sense of accountability
  • You care deeply about our membership and business communities
  • If you don’t know how to do something, you are excited to learn something new

Employee Testimonials

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